Privacy Policy
At Heathrow Local Cars, we take your privacy seriously and are committed to protecting the confidentiality and privacy of all the information you entrust to us. We comply with the UK General Data Protection Regulation (GDPR) and the UK Data Protection Act.
About Us
- Heathrow Local Cars
- Website: www.heathrowcars247.co.uk
- Phone: +44 20 3918 3637
- Email: info@heathrowcars247.co.uk
When and What Type of Information We Collect
We collect personal data in two ways: directly and indirectly.
Directly: You provide personal data directly to us when you book a trip through our website. This data includes:
- Name
- Contact details (phone number, email address)
- Pickup and drop-off locations
- Flight number (if applicable)
- Information about additional services (baby seat, meet and greet, etc.)
Indirectly: We collect data through third-party services that help us improve our website and marketing efforts, such as:
- Google Analytics (website usage data)
- Google Ads (advertising data)
We do not collect any personal data through in-vehicle cameras to ensure your privacy during your journey.
Categories of Personal Data Collected
The categories of personal data we collect may include:
- Contact details
- Travel information (pickup/drop-off locations, flight number)
- Information about additional services requested
Use of Personal Data
We will only use your personal data with your consent or as necessary to:
- Complete your booking and provide our services
- Comply with legal obligations
- Improve our website and marketing efforts (using anonymised data)
We will never sell or share your data with third parties for their own purposes.
Cookies
Cookies are small pieces of data stored on your computer, mobile phone, or tablet by your web browser when you visit a website. We use cookies on our Heathrow Local Cars website to improve your experience and ensure our services function effectively. We recommend keeping cookies enabled, but you can easily disable them through your browser settings.
Here are the types of cookies we use at Heathrow Local Cars website:
- Essential Cookies: Necessary for certain website features to function properly, such as support or live chat pages. They allow you to securely access the website and use its functionalities.
- Analytic Cookies: Collect anonymous information about how visitors use our website, such as the pages they visit, the features they use, and the time spent on each page. This information helps us improve the website’s design, functionality, and user experience. Analytic cookies do not store any personal information that can identify you.
- Functionality Cookies: Remember your preferences (such as login details, language, and region) to personalise your experience. They help you avoid re-entering information during future visits. Functionality cookies are specific to our website and cannot track your browsing activity on other websites.
Security
We use technical and organisational measures to protect your data from unauthorised access, use, or disclosure. We regularly review these measures to ensure the continued security of your data.
Disclosure of Information
We may share your data with third-party service providers who help us operate our business (e.g., website hosting, payment processing). We will only share the data necessary for them to provide their services and we have strict contracts in place to ensure they protect your data.
We may use anonymised data collected through third-party services (like Google Analytics) to improve our website and marketing efforts. This anonymised data will not be used to identify you personally.
We may transfer your data outside the European Economic Area (EEA) if necessary for the services provided by our third-party service providers. In such cases, we will take steps to ensure adequate data protection safeguards are in place.
Data Retention
You have certain rights regarding your personal data including:
- Accessing your data
- Rectifying inaccurate data
- Objecting to data processing for marketing or profiling
- Withdrawing your consent
- Erasing your data (in certain circumstances)
- estricting processing of your data
You can exercise these rights by contacting us at 020 3918 3637.
Links to Other Websites
Our website Heathrow Local Cars may contain links to other websites. We are not responsible for the privacy practices of these websites.
Data Breach Notification Procedures
In the event of a data breach, we will take all reasonable steps to mitigate the impact and notify affected users promptly. The notification will describe the nature of the breach, the types of data affected, and the steps you can take to protect yourself.
Children's Privacy
Our services are not directed towards children under 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us. We will take steps to delete the data from our systems.
For any questions about this Privacy Policy or your data, please contact us at: 020 3918 3637.
